Supervisor (RN) - Nursing House - Per Diem Job
Date: Apr 25, 2013
Location: Seattle, WA, US
Supervisor, Nursing House
Competitive Salary + DOE
Known for innovations in patient care, and named a recipient of the Healthgrades Distinguished Hospital Award for Clinical Excellence, Virginia Mason Medical Center is a regional referral, teaching and research center. We have opportunities available at our 336-bed hospital, part of a large integrated medical center, located in Seattle, WA:
At VMMC we strive to provide the finest health care through an interdisciplinary approach we call “Team Medicine”, which supports a collegial environment where our MDs on staff work in partnership with our Nurse Managers. Our vision to be the Quality Leader in healthcare is achieved by adopting best practices as standard work and by improving systems via the Virginia Mason Production System, which uses Lean principles pioneered by Toyota. We offer opportunities to learn Lean methodology and apply them in an environment that supports quality care and high standards.
The Nursing House Supervisor provides supervision and leadership for patient flow into Virginia Mason from clinics, hospitals and the community, as well as internally. Ensures optimal flow and utilization of resources to meet patient care needs. Promotes patient satisfaction as a leader by demonstration of extraordinary service.
This is a process leadership role that acts as the supervisor on duty to make management decisions, provide direction and supervision with operational issues for all hospital departments. This job works directly with others on the leadership team when appropriate for operational issues that directly impact safety for patients and staff.
Principal Accountabilities Include:
- Facilitate the flow of clinical information for the transfer/admission of patients from clinics, hospitals, emergency departments and other locations external to Virginia Mason. Ensure ongoing monitoring of the flow of the patient until the patient is admitted. Upon admission, ensure complete communication between external and internal providers to support a safe handoff of clinical care for the patient.
- Manage flow of patients to eliminate delays and decrease potential for diverts.
- Participate in the development of clinical protocols for the operation of the Intake Center.
- Develop coordinated team approach with physicians, nurses and other ancillary staff. Assign and change priorities between work units to ensure exceptional quality and service. Act as a resource to staff and providers for all operational needs.
- Responsible for the oversight of staffing for the hospital. Plan resources and allocate staffing based on existing and anticipated patient volume to ensure cost-effective daily operations; apply clinical knowledge to sort patient clinical needs to ensure patient needs are met at the right location with the right level of service. May call in or send home contingency and regular staff as well as open and close units as best serves the circumstances to provide optimum and safe patient care.
- Train, mentor, initiate discipline, and provide direction to staff as assigned. Provide input to performance evaluations and competency assessments for staff. Maintain and update staff procedures, staff training programs and quality assurance programs.
- Represent the hospital as a key leader during off hours and coordinates issues to appropriate level for problem solving.
- Participate in improvement projects focused on achievement of annual goals and Lean initiatives; ensure implementation of, and adherence to, improvement changes. Determine root causes of issues and inefficiencies through process analysis and initiate or recommend issue and/or process improvements.
- Ensure compliance with state, federal and regulatory agency requirements for facilities, care and staff.
- Participate as a contributing member of Inpatient Nursing and VM-wide management team.
Required Qualifications: Current WA State RN license. Bachelor's degree in Nursing. Three years increasingly responsible inpatient operations experience. Demonstrated ability to prioritize hospital demands to ensure patient needs are met. Strong leadership skills demonstrated by ability to work with multiple levels of staff and leadership, excellent oral and written communication skills, active listening skills and conflict mediation ability. Demonstrated ability to facilitate change and build effective teams also required.
Preferred Qualifications: Experience in Emergency Medicine, Critical Care or Telemetry; supervisory/managerial experience. Knowledge of utilization review desirable.
Come join the quality health care leader in Seattle. Be a part of the Virginia Mason team!
We are an equal opportunity/affirmative action employer.
Nearest Major Market: Seattle
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